Terms of Use

1. Agreement to These Terms

These Terms of Use describe the rules for accessing and using Tagapag, including our website, web application, mobile experience, features, content, communications, mentorship tools, goal tools, check-ins, profiles, matching features, and related services. In these Terms, “Tagapag,” “we,” “us,” and “our” refer to Tagapag. “You” and “your” refer to each person who accesses or uses Tagapag.

By creating an account, checking the acceptance box, accessing, or using Tagapag, you agree to these Terms and to our Privacy Policy. If you do not agree, you may not create an account or use Tagapag.

If you are using Tagapag on behalf of a school, organization, or other entity, you represent that you have authority to bind that entity to these Terms. If you do not have that authority, you may not use Tagapag on behalf of that entity.

2. Who May Use Tagapag

Tagapag is designed to support student mentorship by helping eligible users create profiles, find potential mentor or mentee matches, communicate about mentorship, create goals, submit check-ins, and track progress.

You may use Tagapag only if you are authorized by your school, your parent or guardian where required, or another organization that has approved your participation. You must provide accurate information during onboarding and account creation.

If you are under the age of majority in your state or country, you may use Tagapag only with the permission of your parent or legal guardian, or through a school or organization that has authority to permit your use. By allowing a minor to use Tagapag, the parent, guardian, school, or authorized organization agrees to these Terms on the minor’s behalf to the fullest extent allowed by law.

Users under 13 are not permitted to create an account or use Tagapag. By creating an account, you represent that you are at least 13 years old. If we learn that a user is under 13, we may suspend or delete the account and associated information, subject to applicable law and any school or organization requirements.

3. Accounts and Registration

To use most features of Tagapag, you must create an account. You agree to provide accurate, complete, and current information, including your name, grade level, role, interests, help areas, availability, and other onboarding information.

You are responsible for keeping your login information secure. You may not share your account, use another person’s account, or allow another person to access Tagapag through your account. You must notify us promptly at support@tagapag.com if you believe your account has been accessed without permission.

We may suspend, restrict, or terminate your account if we believe your information is inaccurate, your account is being misused, your use may create risk to another person, or you have violated these Terms.

4. Mentorship Roles and Expectations

Tagapag allows users to participate as mentors, mentees, or other roles that may be added later. Mentors and mentees are expected to communicate respectfully, be honest about their availability, maintain appropriate boundaries, and use Tagapag only for mentorship-related purposes.

Mentors are not therapists, doctors, lawyers, crisis counselors, emergency responders, or professional advisors unless separately authorized and clearly identified by the school or organization. Mentorship through Tagapag is intended for general support, encouragement, student-to-student guidance, goal tracking, and school or personal development conversations.

Mentees should not rely on Tagapag for emergencies, medical needs, mental health crises, legal issues, safety threats, or other urgent situations. If you believe you or someone else may be in danger, contact a trusted adult, school official, parent or guardian, emergency services, or local crisis resources immediately.

5. Matching, Goals, Check-Ins, and Communications

Tagapag may suggest potential mentor or mentee matches based on information such as interests, help areas, availability, meeting preferences, profile information, and other factors. We do not guarantee that any match will be available, appropriate, successful, or permanent.

Users may create goals, update goal progress, submit check-ins, comment on permitted items, and send mentorship-related messages. You are responsible for the content you submit. Do not submit anything that is false, harmful, private to someone else, inappropriate, unlawful, or inconsistent with your school’s rules.

Tagapag may make certain profile, goal, check-in, comment, match, or progress information visible to your mentor, mentee, school, administrator, or other authorized users depending on your role and the app’s settings. Details about data practices are described in our Privacy Policy.

6. Safety, Respect, and Acceptable Use

You agree that you will not use Tagapag to:

• Harass, bully, threaten, intimidate, shame, or target anyone.
• Submit hateful, discriminatory, sexually explicit, violent, exploitative, or otherwise inappropriate content.
• Share private information about another person without permission.
• Ask another user to move conversations to an unsafe or unauthorized platform.
• Impersonate another person or misrepresent your identity, grade, role, affiliation, or availability.
• Upload viruses, malicious code, spam, or content intended to interfere with Tagapag.
• Attempt to access another user’s account, data, messages, or private information without permission.
• Scrape, copy, reverse engineer, overload, test, scan, or attackTagapag or its systems.
• Use Tagapag for advertising, solicitation, commercial sales, dating, recruiting, or any purpose unrelated to approved mentorship activities.
• Violate any applicable law, school rule, code of conduct, or policy.

We may remove content, restrict features, report concerns to school officials or guardians, suspend users, or terminate accounts when we believe it is appropriate to protect users, enforce these Terms, or comply with law.

7. User Content

“User Content” means information, text, profile details, goals, check-ins, comments, messages, images, and other content that you submit, upload, post, or share through Tagapag. You keep ownership of your User Content, subject to the rights you grant us below.

You grant Tagapag a limited, non-exclusive, worldwide, royalty-free license to host, store, copy, display, transmit, process, and use your User Content only as reasonably necessary to operate, provide, secure, improve, and support Tagapag; comply with legal obligations; enforce these Terms; and protect users.

You represent that you have the rights needed to submit your User Content and that your User Content does not violate these Terms, another person’s rights, or applicable law.

We are not required to monitor all User Content, but we may review, remove, restrict, or preserve User Content when we believe it is necessary or appropriate.

8. Privacy and Student Information

Your use of Tagapag is also governed by our Privacy Policy, which explains how we collect, use, share, retain, and protect information. Please read the Privacy Policy carefully.

If Tagapag is used by or through a school, some information may be subject to student privacy laws, school policies, or agreements between Tagapag and the school or organization. In that case,Tagapag will handle covered information according to applicable law and any written agreement with the school or organization.

9. School and Organization Rules

Your school or organization may have additional rules, codes of conduct, acceptable use policies, reporting requirements, safety rules, or mentorship guidelines that apply to your use of Tagapag. You agree to follow those rules.

If these Terms conflict with a written agreement between Tagapag and a school or organization, the written agreement may control for that school or organization to the extent of the conflict.

10. Feedback and Suggestions

If you provide feedback, ideas, suggestions, bug reports, feature requests, or other recommendations about Tagapag, you grant Tagapag permission to use that feedback without restriction or compensation to you. We are not required to use your feedback.

11. Ownership of Tagapag

Tagapag, including its design, software, code, features, text, graphics, logos, icons, branding, organization, and other materials, is owned by Tagapag or its licensors and is protected by intellectual property and other laws.

These Terms do not give you ownership of Tagapag. We grant you a limited, personal, non-transferable, non-exclusive, revocable right to access and use Tagapag only as permitted by these Terms and only for approved mentorship-related purposes.

12. Third-Party Services

Tagapag may rely on third-party services for hosting, authentication, email, storage, analytics, security, or other app operations. Third-party services may have their own terms and privacy policies. We are not responsible for third-party services that we do not control.

13. Changes to Tagapag

We may add, modify, suspend, or remove features of Tagapag at any time. We may also impose limits on certain features or restrict access to part or all of Tagapag if needed for security, maintenance, legal compliance, school requirements, or other operational reasons.

We are not liable for any modification, suspension, or discontinuation of Tagapag or any feature, except to the extent required by applicable law or a written agreement with a school or organization.

14. Account Suspension and Termination

You may stop using Tagapag at any time. You may request account deletion or assistance by contacting support@tagapag.com, subject to identity verification, school requirements, legal retention obligations, and our Privacy Policy.

We may suspend or terminate your access to Tagapag at any time if we believe you violated these Terms, created risk for another person, used Tagapag inappropriately, violated school rules, or if your school or organization requests removal.

After account termination, some information may be retained as described in the Privacy Policy, including records needed for safety, legal compliance, school administration, dispute resolution, backup, or legitimate operational purposes.

15. No Emergency, Medical, Legal, or Professional Advice

Tagapag is not an emergency service. Do not use Tagapag to report emergencies, threats of harm, abuse, self-harm, violence, medical emergencies, or other urgent safety concerns. Contact a trusted adult, school official, parent or guardian, emergency services, or local crisis resources immediately.

Content on Tagapag, including mentor messages, comments, goals, check-ins, and suggestions, is for general support and mentorship purposes only. It is not medical, mental health, legal, financial, academic, or other professional advice.

16. Disclaimers

To the fullest extent allowed by law, Tagapag is provided “as is” and “as available,” without warranties of any kind, whether express, implied, or statutory. We do not guarantee that Tagapag will be uninterrupted, error-free, secure, available at all times, or free from harmful components.

We do not guarantee any particular mentorship outcome, match, academic result, personal result, social result, extracurricular result, check-in result, or goal completion. You are responsible for your choices and interactions through Tagapag.

Some jurisdictions do not allow certain disclaimers, so some of the above disclaimers may not apply to you.

17. Limitation of Liability

To the fullest extent allowed by law, Tagapag, its owners, directors, officers, employees, volunteers, contractors, service providers, and affiliates will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost data, loss of goodwill, service interruption, or unauthorized access, even if we have been advised of the possibility of those damages.

To the fullest extent allowed by law, our total liability for any claim related to Tagapag or these Terms will not exceed the greater of: (a) the amount you paid to use Tagapag during the three months before the claim arose, or (b) $100.

Some jurisdictions do not allow certain limitations of liability, so some of these limitations may not apply to you.

18. Indemnification

To the fullest extent allowed by law, you agree to defend, indemnify, and hold harmless Tagapag, its owners, directors, officers, employees, volunteers, contractors, service providers, and affiliates from and against claims, damages, losses, liabilities, costs, and expenses, including reasonable attorneys’ fees, arising from or related to your misuse of Tagapag, your User Content, your violation of these Terms, your violation of law, or your violation of another person’s rights.

If you are a minor, this section applies only to the fullest extent permitted by applicable law and may apply to your parent or legal guardian if they accepted these Terms on your behalf.

19. Governing Law and Disputes

These Terms are governed by the laws of CA, without regard to conflict of law rules, except where applicable law requires otherwise.

Nothing in these Terms limits rights that cannot be waived under applicable law.

20. Changes to These Terms

We may update these Terms from time to time. When we make changes, we may update the effective date above and provide notice through Tagapag, email, or another reasonable method. Your continued use of Tagapag after updated Terms become effective means you accept the updated Terms.

If we make material changes that require new consent, we may ask you to review and accept the updated Terms before continuing to use Tagapag.

21. Miscellaneous

These Terms, together with the Privacy Policy and any additional written agreement that applies to your use of Tagapag, make up the entire agreement between you and Tagapag regarding your use of Tagapag.

If any part of these Terms is found invalid or unenforceable, the remaining parts will remain in effect. Our failure to enforce a provision is not a waiver of our right to enforce it later. You may not assign or transfer your rights under these Terms without our permission. We may assign these Terms as part of a merger, acquisition, reorganization, or transfer of assets, subject to applicable law.

22. Contact Us

Questions about these Terms may be sent to: